WhatsApp automation connects an AI chatbot to your business number so every message gets a reply in seconds: it answers questions, qualifies leads, books appointments and hands hot conversations to your team. Aiwalay builds it on the official WhatsApp Business Platform, wired into your calendar and CRM.
Popular with real estate agents, clinics, service businesses and online stores whose customers already prefer to message rather than call.
Everything you need to automate customer conversations on WhatsApp
Verified WhatsApp Business API for reliable messaging
Send images, videos, documents, and interactive buttons
Reach thousands of customers with personalized messages
Automated replies 24/7 for common queries
Seamlessly transfer to agents when needed
Track message delivery, opens, and conversions
From transactional updates to marketing campaigns, WhatsApp automation delivers unmatched engagement rates.
We handle WhatsApp Business API verification
Create conversation flows for your use cases
Connect with your CRM and existing systems
Go live and start engaging customers
The fastest wins come from businesses where enquiries arrive at all hours and the first reply decides who gets the deal.
Reply to every portal and ad lead in seconds, ask budget, area and timeline, share matching listings, book viewings and keep nurturing buyers who aren't ready yet, without an agent glued to their phone.
AI for real estate →The same assistant can answer Instagram DMs with the same knowledge base and booking logic, so a lead who starts on Instagram and continues on WhatsApp gets consistent answers and one CRM record.
CRM integration →Pair the chatbot with an AI receptionist on your phone line: missed calls get an instant WhatsApp follow-up, and callers can book the same slots the chatbot offers.
AI receptionist & calling agents →Besides the one-off build, WhatsApp has its own usage fees. As of 2026, Meta bills the WhatsApp Business Platform per delivered template message (marketing templates, plus utility and authentication templates outside the 24-hour customer service window); replies inside an open service window are not charged (source: Meta for Developers, WhatsApp Business Platform pricing). See our pricing or, if you already run GoHighLevel, GoHighLevel setup.
WhatsApp automation connects an AI chatbot to your business WhatsApp number so every message gets an instant reply. The bot answers questions from your own information, qualifies leads, books appointments, sends reminders and order updates, and hands the chat to a person when it needs judgement.
There are two parts: the build, which we quote per project after a free consultation, and Meta's messaging fees. As of 2026, Meta's WhatsApp Business Platform pricing documentation says businesses are charged per delivered template message (all marketing templates, plus utility and authentication templates sent outside the 24-hour customer service window), while ordinary replies inside an open service window are not charged. Rates vary by country.
Yes. For realtors the bot replies to portal and ad enquiries within seconds, asks budget, area, timeline and financing questions, shares matching listings, books viewings into your calendar and keeps following up with leads who are not ready yet. Hot leads are pushed to the agent's phone with the full chat history.
The cheapest setup to run is usually one AI assistant with one shared knowledge base deployed on all three channels, rather than three separate tools with three subscriptions and three sets of answers to maintain. You still pay each channel's own usage (Meta messaging fees, phone minutes, AI model usage), but you build and update the brain once.
For broadcasts, approved message templates, multiple team members and high volumes, yes: the official WhatsApp Business Platform (Cloud API) is the supported route and we handle the setup and verification. For very small teams we will explain lighter-weight options and their trade-offs, including WhatsApp's terms of service, before you choose.
It only answers from the knowledge base you approve, such as services, prices, opening hours and policies, and it is instructed to say when it does not know. Anything outside that scope, or any upset customer, is routed to your team in the same chat thread.
Yes. Each new chat creates or updates the contact, tags the lead by intent, logs the transcript and can move the deal through your pipeline. GoHighLevel, HubSpot and most CRMs with an API or webhooks are supported.
Send us your five most common customer messages. On a free call we show how the bot would answer, qualify and book them.